Frequently asked questions about YourSite24h

Your site is ready within 24 hours, counted from a complete briefing and approved payment. You get the link to your live site, with a contact form, click-to-call button and SSL certificate already set up.

The clock starts once two things are true: your briefing is complete and your payment is approved. It pauses while essential information or materials are missing. Card payments are usually approved instantly.

Contact support at support@yoursite24h.com. After delivery you're covered by the 7-day money-back guarantee. The clock only pauses when something essential is missing from the briefing.

Your site published on a free subdomain with SSL, responsive design, a contact form that sends leads to your email and saves them in the Leads area of your dashboard, and click-to-call and email buttons (a WhatsApp chat button is an option on Professional and Premium). The Professional and Premium plans also include Google Analytics and Instagram integration, and Premium adds a gallery and advanced forms.

Both. AI agents build the pages, copy and settings from your briefing, and a person reviews the site before delivery. Support after delivery is also handled by people.

No. The briefing asks what you do, your services, what sets you apart and a bit of your story, and the site copy is written from those answers. For photos, you can send your own, ask for stock images, or mix both.

$197 for the Starter plan (1 page), $397 for Professional (up to 5 pages) or $797 for Premium (up to 10 pages), as a one-time payment. On top of the plan, there's the required hosting & maintenance plan at $19 per month.

The first year costs $368 on Starter, $568 on Professional and $968 on Premium. That's the plan plus 9 months of hosting at $19 (the first 3 months are included), without a custom domain or professional branding, which are optional.

All major credit and debit cards through Stripe's secure checkout. The site is a one-time charge and the $19/month hosting plan is a card subscription, both in the same checkout.

Only if you choose an add-on or ask for out-of-scope changes. The optional add-on is professional branding for $99. Structural changes or new features after delivery may cost extra, and we always tell you the price first.

Yes. The $19/month plan is required to keep your site online, because it covers hosting and SSL.

Hosting, an SSL certificate, your subdomain, email support from real people and small text and photo edits. See the details in Website maintenance.

The subscription starts at checkout and renews monthly on your card through Stripe.

We send email reminders. After 7 days overdue, the site is paused and comes back online automatically once the payment goes through.

No. Every site includes a free address with SSL, like yourbusiness.yoursite24h.com.

Yes. In the briefing, choose "I already have a domain" and enter the address; we'll connect it to your site. The domain stays registered in your name with your current registrar.

Email support@yoursite24h.com or open a ticket in the Support area of your dashboard. You can cancel anytime.

No. You can cancel whenever you want, with no fees and no minimum term.

Your site stays online until the end of the period you've paid for and is then taken offline. Support is also only available while the plan is active.

Leads are kept for 12 months from when they arrive and then deleted. You can export them or ask us to delete them earlier, and every lead is also sent to the email you chose in the briefing.

Yes. If you buy professional branding for $99, you get your logo in PNG and SVG, favicons and a PDF brand guide, all in the My brand area of your dashboard to download anytime.

If you're not happy, we refund 100% of the site price. Just email support@yoursite24h.com within 7 days of delivery.

Yes. You get up to 2 rounds of edits for text, colors and images, requested within 7 days of delivery. After that, the hosting plan covers small text and photo edits.

Edits are changes to text, colors and images on the delivered site. Structural changes, like new sections or pages, and new features may cost extra, and we always tell you the price before charging anything.

Open a ticket in the Support area of your dashboard or email support@yoursite24h.com describing what you'd like to change.

Not from the dashboard. You request changes via a Support ticket or by email and our team makes them; small text and photo edits are included in the hosting plan.

Yes. In the briefing you can write or paste the copy you already have about your business and upload your photos. Just make sure you own the rights to any text, logos and photos you send.

It can. The Professional and Premium plans include optimized SEO and advanced SEO with structured data (Schema), respectively. Indexing a new site can take a few days, and your ranking depends on competition and content; no company can guarantee the #1 spot.

No. No serious company can guarantee a Google ranking, because the search engine decides it. The Professional and Premium plans include optimized and advanced SEO.

To show up for several different services, plans with more pages usually work better, because each service can have its own page. Professional has up to 5 pages with optimized SEO, and Premium has up to 10 pages with advanced SEO and structured data.

Our rules on timing, guarantee, hosting and cancellation are published in our Terms of Service, every plan has a 7-day money-back guarantee, and payments are processed by Stripe.

It can be, as long as the company answers in writing what matters: when the clock starts, whether there's a refund, how many revisions are included, the monthly cost and who owns the domain. At YourSite24h those answers are in our Terms of Service; see the full checklist in How to choose a website.

Yes. Payments are processed by Stripe, and YourSite24h never stores card details, only the payment status, amount and transaction ID.

Yes. Every site ships with SSL, the padlock in the browser, on both the free subdomain and a custom domain. SSL is part of the hosting plan.

Contacts that come through your form are handled as described in our Privacy Policy, with YourSite24h as processor and you as controller. They're used only to deliver the contact and prevent spam, IP addresses are stored only as an irreversible hash, and leads are deleted after 12 months.

Email support@yoursite24h.com. If you're already a customer, you can also open a ticket in the Support area of your dashboard. Support is available while your hosting plan is active.